Support
Help for findtime and the Slack app
This page is the public support contact point for the findtime Slack app. If you need help with installation, setup, usage, privacy, or a product issue, contact us directly by email.
How to contact support
- Email support: contact@findtime.io
- Support requests do not require creating another account.
- We aim to respond to support requests within 2 business days.
Primary contact: contact@findtime.io
What we can help with
- Slack app installation and OAuth issues
- Questions about how /findtime works in channels, direct messages, and threads
- Unexpected timezone, DST, or meeting-planning output
- Privacy, data handling, and deletion requests
Information to include
To help us resolve issues faster, include your Slack workspace name, the command or workflow you were trying to use, what happened, and what you expected to happen. Do not send secrets or tokens by email.
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